What kind of apparel do you offer?
Harper Threads offers custom apparel for teams, small businesses, schools, fundraisers, events, and local community groups. Product offerings may include custom t-shirts, spirit wear, fan gear, business apparel, and other made-to-order items.
Do you offer custom orders?
Yes. We work with customers who need custom apparel for teams, businesses, schools, events, fundraisers, and more. If you have an idea, we’d love to hear about it.
How do I place a custom order?
You can contact us directly with your order details. Helpful information includes the type of apparel you want, quantity, sizes, colors, design ideas, and any deadline you are trying to meet.
Do I need to have my design ready before reaching out?
No. If you already have a design idea, that’s great. If not, we can work with you based on your concept and help move the project in the right direction.
Will I get to approve the design before printing?
Yes, for custom orders, we will reach out for approval before printing, so you can make sure everything looks right.
How does production work?
Once your order details are finalized and approved, your items are printed on demand. This means your order is made specifically for you rather than pulled from existing inventory.
How long does an order take?
Turnaround time can vary depending on the type of order, quantity, and design needs. If you have a deadline, please include it when reaching out so we can review your timeline.
Do you offer shipping?
Yes. We ship orders directly to customers outside our local area.
Do you offer local delivery?
Yes. We offer free local delivery within the Antelope Valley. Local deliveries are typically made once or twice per week, usually on Mondays and Thursdays.
Do you offer returns or refunds?
Because many of our items are custom-made to order, returns and refunds may be limited. If there is an issue with your order, please contact us and we will review the situation. For full details, please see our Refund / Returns Policy.
Can I order for a team, business, or large group?
Yes. We welcome group orders for teams, schools, businesses, fundraisers, events, and organizations.
Do you offer fundraiser shirts or team apparel?
Yes. We can help with fundraiser shirts, team swag, fan gear, and other custom apparel for local groups and organizations.
What should I include when I contact you about a custom order?
The more detail, the better. Helpful information includes:
- type of apparel
- quantity needed
- sizes
- color preferences
- design ideas
- names or numbers if needed
- deadline or event date
Can you help if I only have a rough idea?
Yes. You do not need to have everything figured out before reaching out. We can help you shape the idea and figure out the next steps.
How do I contact Harper Threads?
You can contact us through our website contact page or the available contact information listed on the site.
Still Have Questions?
If you don’t see your question here, feel free to reach out. We’re happy to help and want to make the process as easy as possible.